- On your keyboard, press the Windows Key + X
- Select Command Prompt(Admin)
- Confirm the UAC prompt (or enter your password if not a local administrator)
- In the command prompt window type the following: sc stop "Thinix RetroUI"
- Press Enter
- After that command, type the following: sc delete "Thinix RetroUI"
- Press Enter
- Close the command prompt window
The commands entered in the command window will stop and remove the 'Thinix RetroUI' service. When this is complete, please restart the computer and attempt the installation again.
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